Service Terms & Policies
Terms of Use Summary
Welcome to BLINDS.NYC! By using our website, you agree to our Terms of Use, which cover the following key points:
- Free In-Home Services: We offer free consultations and measurements to help you choose the perfect window treatments.
- Measurement Policy: All measurements are recorded by us and used for your orders with BLINDS.NYC.
- Privacy: Your personal information is secure and used solely to enhance your experience. For details, see our Privacy Policy.
- Product Accuracy: While we strive to display colors and textures accurately, variations may occur. In-home samples provide the best view.
- Customer Support: We’re committed to your satisfaction and offer ongoing support for your purchases.
- Legal: Use of our site is governed by the laws of New York.
For full details, please read the complete Terms of Use below.
Acceptance of Terms
Welcome to BLINDS.NYC (“Company”, “we”, “our”, “us”). By accessing or using our website, http://www.blinds.nyc(“Site”), you agree to be bound by these Terms of Use. Please read them carefully. If you do not agree, please refrain from using our Site.
User Eligibility
By using this Site, you confirm that you are at least 18 years of age and capable of entering into a binding agreement under applicable law.
Service Commitment
Personalized In-Home Experience
BLINDS.NYC offers free in-home consultations to help you choose the perfect window treatments. Our team will handle everything from precise measurements to expert advice, ensuring your blinds or shades fit flawlessly and meet your needs.
Measurements
To ensure the highest accuracy and satisfaction, measurements taken during your consultation are the property of BLINDS.NYC. Measurements are recorded by us and used for your orders with BLINDS.NYC.
Comprehensive Installation Services
We offer professional installation for all our products. While customers are not obligated to use our installation services, we highly recommend it for the best results. Our team ensures each window treatment is installed correctly, providing a seamless, stress-free experience.
Refund and Return Policy
Due to the custom nature of our products, BLINDS.NYC does not offer refunds or accept returns once an order has been placed. Each product is made to your specific measurements and design preferences, ensuring a unique fit for your space. In the rare event of a manufacturing defect or error, we will work with you to repair or replace the product at no additional cost, in accordance with our warranty policy.
If you have any concerns about your order, please contact our customer service team at [email protected] or 212-540-5369.
Online and Offline Offerings
Product Selection and Customization
Our website provides a preview of available products and fabrics. However, the full range of options, including exclusive collections, will be available during your in-home consultation. This ensures you have access to the best selection tailored to your space.
Accurate Representation
We strive to display product colors and textures as accurately as possible. However, due to variations in screens and devices, the actual product may differ slightly. Our in-home consultation allows you to view samples in your own environment for the most accurate selection.
Privacy and Data Use
Your Information, Our Responsibility
Your privacy is important to us. Any information collected through our Site or during consultations is used to enhance your experience with BLINDS.NYC. We do not share or sell your data to third parties. For more details, please see our Privacy Policy.
Customer Experience and Support
Lifetime Customer Care
At BLINDS.NYC, customer satisfaction is our top priority. We stand by the quality of our products and services with a commitment to ongoing support. If you encounter any issues with your window treatments, our team is ready to assist.
Easy Contact
Have questions or need assistance? Contact us at [email protected] or call us at 212-540-5369. We’re here to help you every step of the way.
Changes to Terms
We may update these Terms of Use periodically to reflect changes in our services or policies. Please check this page regularly. Your continued use of the Site after any updates signifies your acceptance of the revised terms.
Last Updated: 11/02/2024
Legal and Compliance
Governing Law
These Terms of Use are governed by the laws of the State of New York. Any disputes arising from these terms or your use of the Site will be resolved in the courts of New York.