Frequently Asked Questions

BLINDS.NYC is a shop-at-home and online service offering custom blinds and shades across New York City. We provide personalized consultations, free measurements, and professional installation to ensure a perfect fit for your windows.

We primarily serve New York City and the surrounding areas, including Manhattan, Brooklyn, and parts of Queens. If you’re unsure if we service your area, feel free to contact us.

We offer free measurements and installations within 20 miles of New York City, covering Manhattan, Brooklyn, Queens, Long Island, and more.

Yes, consultations and free at-home measurements are available to help you find the perfect blinds or shades for your space.

You can book a consultation through our website or call us to schedule an appointment that works best for you.

Our team will bring samples, measure your windows, and provide expert advice on materials and styles. After measurements, we’ll send you an estimate for your project.

Yes, our at-home estimates are completely free with no obligation to purchase.

We offer a wide range of products, including roller shades, solar shades, wood blinds, and more. Each can be customized for color, material, and functionality.

Yes, our online store allows you to select colors, fabrics, and additional features like motorization and valances for each product.

Yes, we provide motorized shades for easy operation. You can select the motorization option during customization.

You can place orders directly on our website or through our team after your consultation and measurement.

Yes, professional installation is available at an additional cost, starting at $135 for 10 windows. Our team will ensure your blinds or shades are installed perfectly.

Yes, if you prefer to install them yourself, we’ll provide the necessary instructions and support.

After you confirm your order, the installation typically takes 2-3 weeks, depending on product availability.

Yes, we offer old blind removal services for $5 per window and haul-away services for $10 per window.

Since all our products are custom-made to your exact specifications, we do not accept returns or provide refunds. However, if there’s an issue with your order, such as a manufacturing defect or error, we’ll be happy to repair or replace the product at no extra charge.

We accept major credit cards, checks and cash.

Yes, a 50% deposit is required for orders placed with free consolation. If you place an order directly online, no deposit is necessary.

Once your custom order is placed, cancellations or modifications may not be possible, as each product is made to your specifications. Contact us immediately if you need any adjustments.

Since our products are custom-made, we do not accept returns. However, if there are any defects or issues, we will work with you to resolve them promptly.

Yes, all our products come with a warranty. Details will vary based on the product and brand.

You can browse products, customize colors and fabrics, and place your order directly on our website. If you need assistance, you can also request a free measurement before placing your order.

Yes. You can book here

Currently, we only provide free measurement and installation within 20 miles of NYC. You can still place an order online if you are outside this range and arrange for local installation on your own.

Once your order is placed, we will send you updates via email, including tracking details for delivery.

Yes, our online pricing reflects the same rates as in-person consultations, helping you make informed decisions upfront.